Privacy Policy

1. Who We Are

Fast Flower LLC ("Fast Flower," "we," "us," or "our") operates the website fastflower.shop (the "Site") and provides flower and gift delivery services. Our mailing address is 2940 Farm Road 2162, Exeter, MO 65647, United States. You can reach us at [email protected] or 636-264-6856.

2. Information We Collect

We collect information you provide directly to us, information collected automatically, and information from third parties:

• Order & account information: name, billing and delivery address, email, phone number, and order history — including recipient details for gift deliveries.
• Payment information: processed securely by our third-party payment processor. We do not store full card numbers on our servers.
• Automatically collected data: IP address, browser type, device information, pages viewed, and referral URLs, collected via cookies and similar technologies.
• Communications: messages you send us via email, chat, or contact forms.

3. How We Use Your Information

• To process, fulfill, and deliver your orders, including sharing recipient delivery details with our couriers.
• To communicate order confirmations, shipping updates, and customer service responses.
• To send marketing emails and promotions, where you have opted in (you may unsubscribe at any time).
• To improve our Site, products, and customer experience.
• To detect and prevent fraud, abuse, and security incidents.
• To comply with legal obligations.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to keep items in your cart, remember preferences, and understand how visitors use our Site, including for analytics and advertising purposes. You can control cookies through your browser settings; disabling cookies may affect Site functionality.

5. How We Share Information

We do not sell your personal information. We share information only with:

• Payment processors, to securely complete transactions.
• Delivery and courier partners, to fulfill your order.
• Service providers who support our website, email, and analytics operations, under confidentiality obligations.
• Law enforcement or regulators, where required by law.

6. Data Retention

We retain order and account information for as long as necessary to fulfill orders, comply with tax and accounting obligations, resolve disputes, and enforce our agreements.

7. Your Rights & Choices

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing communications or the "sale" or "sharing" of personal information for advertising purposes (as defined under laws such as the California Consumer Privacy Act, as amended). To exercise these rights, contact us at [email protected]. We will not discriminate against you for exercising your privacy rights.

8. Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13, consistent with the Children's Online Privacy Protection Act (COPPA).

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated policy.

11. Contact Us

Fast Flower LLC
2940 Farm Road 2162, Exeter, MO 65647, United States
Email: [email protected]
Phone: 636-264-6856